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DrAI now operational in East Africa

October 15, 2020

We are thrilled to announce that our activities are kicking off in East Africa. We recently opened a branch office in Nairobi, Kenya.
We welcome to the team:

- Francis Ayieko - Regional Leader

- Paul Omeno - Regional Associate

DrAI is a text analytics full-service provider. We help you make the best out of textual data, whether it is in-house data - customer feedback, support tickets, open-end questions in surveys, phone-call transcripts, bot conversations  - or publicly available data - tweets, social media feeds, conversations on forums.

We derive business intelligence from textual data. We deliver you actionable, reliable insights in terms of moves to make, tone to adopt.

How does it work?

It is quite simple, even though it involves AI.
We use our proprietary algorithms to analyze massive amounts of textual data. We conduct topic and complex sentiment analyses. We always test the statistical significance of our findings to ensure we only provide you with top notch intelligence. Our insights reveal the true feelings and opinions of people with a 99.51 percent statistical accuracy.

The best part about it is that it is fast - first results can be obtained in 24h - and it is a full-service - no need to invest your time or money into complex text analytics tools, machine learning and the like: you just brief us, and we do the rest.

So, if you have data that just sits there, or if you want to find out more about your brand’s reputation and customers’ satisfaction, then please contact our local team. They will give you a demo and tailor a project for you and what you aim to learn.

We serve all types of organizations: from private organizations - like marketing & communication agencies - to educational institutions, public organizations as well as Non-Governmental Organizations.

What about safety and privacy?

We are aware that entrusting a third-party company with potentially sensitive data might concern you. Rest assured, we follow European GDPR and the Kenyan Data Protection Act by the letter. We are transparent about the security and processing of the data entrusted to us.

DrAI Regional Office:

Luther Plaza, 1st Flr
Nyerere Rd, Nairobi - Kenya




Published by

Dr.

Miika Vähämaa

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